Consumer Cellular, Inc. hiring SOC Analyst in Phoenix, Arizona, United States | LinkedIn (2024)

Job SummaryWe are seeking a highly motivated and skilled Security Operations Center Analyst to join our dynamic cybersecurity team. The SOC Analyst will play a key role in monitoring, detecting, and responding to security incidents to ensure the protection of our organization's critical assets. This role offers an opportunity to work in a collaborative environment, utilizing cutting-edge technologies to safeguard our digital infrastructure. In this role, you will be responsible for proactive and reactive security and network monitoring of all Consumer Cellular internal and external network, application, and hardware environments. You will utilize analytical and problem-solving skills to identify, triage, and escalate issues to security engineers, network specialists, system engineers, and local helpdesk technicians. You will be working within a group of highly motivated Information Technology and Cybersecurity professionals committed to keeping Consumer Cellular safe and secure.

Duties And Responsibilities

• Monitor security alerts and incidents using advanced security information and event management (SIEM) tools.
• Investigate and respond to security incidents in a timely and effective manner, following established procedures and protocols.
• Perform threat hunting and investigations into potential threats based on log data and provide the results of the analysis to management.
• Provide recommendations to improve security postures across multiple environments and platforms including recommendations for design improvements and product offerings.
• Conduct in-depth analysis of security events to identify potential threats and vulnerabilities.
• Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner
• Perform regular vulnerability assessments and contribute to the development of mitigation strategies.
• Coordinate communications status updates to all stakeholders
• Maintain detailed logs and updated operational procedure documents
• Open and track support tickets with external vendors including telco and network carriers
• Monitor network security and report and document any potential breaches
• Contribute to the continuous improvement of SOC processes and procedures.
• Assist in the development and maintenance of security policies, procedures, and guidelines.
• Stay informed about industry best practices and emerging technologies to enhance the effectiveness of the SOC.

The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Education Requirements

• Bachelors Degree preferred.

Experience Requirements

• 1-2 years in a previous IT/Cyber role.

Knowledge, Skills And Abilities

• Ability to investigate and evaluate network traffic, read and interpret logs and packet captures
• General experience with threat hunting
• Knowledge of current threats, vulnerabilities, and recent cyber attacks
• Hands-on experience with TCP/IP Protocols and network/security applications
• 1+ years of hands-on technical security experience
• Broad problem-solving skills
• Previous experience in Security Operations or related role
• An understanding of SIEM & EDR tools
• Bachelor’s Degree in Computer Science/Information Technology/Cyber Security or related experience
• Certifications (Security+, Network+, GSEC, GCED, GCIA, OSCP) a plus
• Ability to communicate clearly verbally and in writing
• Attention to detail
• Advanced understanding of networks and computer hardware
• Previous help desk or IT ticketing experience a plus
• Previous network operations center or network administration experience a plus
• The Security Operations Center is staffed 24x7x365
• We will train the right individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.

Physical Demands & Work Environment

• Work Environment: Office

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Pre-employment Background Check And Drug Screen Is Required.Primary LocationUnited States-Arizona-Phoenix

JobInformation Technology

ScheduleFull-time

TravelYes, 5 % of the Time

Job PostingJun 5, 2024

Unposting DateJun 12, 2024