Power Button Lockout message on HP Monitor [Fix] (2024)

If you see a Power Button Lockout message on your HP monitor, this post will help you fix the issue. Power Button Lockout in HP and Compaq monitors is a feature that disables the power button’s functionality to prevent accidental shutdowns or unauthorized changes to the monitor settings. It gets activated when the power button is pressed and held down for an extended period, usually around 10-15 seconds, triggering one of the following messages to appear on the screen:

Power Button Lockout

or

OSD Lockout

While the primary indication of power button lockout is the appearance of a message on the screen stating ‘Power Button Lockout’ or something similar, other factors thatsuggest that the power button lockout feature has been activated, either accidentally or intentionally, are:

• Monitor going to sleep mode when turned on/off
• Power button LED glowing or flashing amber or blue
• Inability to access other button controls

If you’re experiencing the same issue and can’t change your monitor’s settings or turn it off, read further to learn about some effective troubleshooting steps.

To fix the Power Button Lockout message on your HP Monitor, follow these suggestions:

1. Check if the power button is stuck
2. Disable the Power Button Lockout function
3. Reset the monitor to factory settings
4. Contact HP support

Let us see this in detail.

1] Check if the power button is stuck

Press the power button to see if it is stuck or if something is pressing against it. If you suspect that the buttons have become greasy or dirty, completely disconnect the monitor from the VGA, power cable, and other peripherals and turn it upside down. Then, use an all-purpose cleaner to clean the buttons.

Next, press the buttons repeatedly for a few seconds, wipe them, and allow them to dry out completely. Re-connect everything and see if it fixes the problem.

2] Disable the Power Button Lockout function

In most LCD/LED monitors, holding down the Power button or Menu button for around 10 seconds locks out the functionality of that button. If you’ve inadvertently pressed the Power button for too long, you might have activated the power button lockout.

To restore the functionality of the Power button, press and hold it down for about 10 seconds and wait for the ‘Power Button Lockout’ message to disappear.

To restore the functionality of the Menu button, press and hold it down for about 10 seconds and wait for the ‘OSD Lockout’ message to disappear.

3] Reset the monitor to factory settings

If the Power button is locked but you can access the on-screen display (OSD) menu, you may try resetting your monitor to factory settings and see if it works. While the steps may vary depending on the specific monitor model you have, here are the general instructions to factory reset an HP monitor:

1. Press the Menu button to open the OSD menu.
2. Once in the OSD menu, navigate through the options using the arrow keys or similar controls.
3. Select the option that says ‘Factory Reset‘ or something similar.
4. Select Yes to confirm your action. The process may take a while after which the monitor will restart with factory settings.

If the Power button and the on-screen display (OSD) menu are both locked, try doing a hard reset. Disconnect all cables (HDMI, DisplayPort, etc.) and the monitor’s power cord. Hold down the power button for 30-60 seconds to clear any residual power in the circuits. Reconnect the cables and the power cord and turn on the monitor.

4] Contact HP support

If the message does not go away, the hardware behind the button might have become defective. In that case, you should contact a technician or reach out to HP customer support for personalized assistance based on the model of your monitor.

I hope the above solutions will help you unlock the power button and get rid of the Power Button Lockout message on your HP computer.

Read: How to turn off laptop screen when using an external monitor?

Why won’t my HP monitor turn on?

If your HP monitor doesn’t turn on, look for light indicators showing it’s receiving power. If the lights are not lit up, it could indicate a power supply issue. Make sure that the monitor is securely plugged into a working power outlet. Use a different power outlet or power cable to rule out any issues with the power source. A faulty or stuck power button can also prevent the monitor from powering on. Firmly press the power button on the monitor, hold it down for a few seconds, and see if it works.

How do I force reset my HP?

You may use the Windows Recovery Environment to reset your HP computer when Windows does not start normally. Click on the Shutdown button, and then choose to Restart holding down the Shift key. The Choose an option (WinRE) screen will appear. Select Troubleshoot > Reset this PC. Follow the on-screen instructions and wait till the reset is complete.

Read Next: How to use HP System Event Utility in Windows.