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The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02119, 02113, 02215 and 02210.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,302 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Medford, Cambridge, Brighton, Boston, Lynn, Newton, Chelsea, Jamaica Plain, Somerville, Stoneham, Salem, Brookline, Dorchester, Everett and Arlington.
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| City | Problem Type | Report Time |
|---|---|---|
 Medford | Total Blackout | |
| Cambridge | Internet | |
| Medford | Internet | |
| Brighton | Wi-fi | |
| Boston | ||
| Boston | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Phil R. (@jinzilla20) reported fromNewton, Massachusetts
@Robert02139 @universalhub One of my coworkers had Comcast internet issues from the TD Garden area earlier this week.
- WhereverIWonder (@greenREVkt) reported fromWeymouth Landing, Massachusetts
@Xfinity @comcastcares When I click on the link it's asking me to sign in to my Twitter... But not taking my log in info
- 🇵🇷 👁 🇵🇷 (@Jonmicol) reported fromBoston, Massachusetts
@jbrito19 Bro FedEx is the Comcast of the delivery world. They cant even tell you where ur package is and tthey get super rude when u demand to know whats going on like ur bothering them.
- Alanna Mallon (@Ammallon) reported fromCambridge, Massachusetts
@STEPHCRAY10 @cambridge_cpsd @CambMA @comcast @MayorSiddiqui The City Manager has committed (finally) to do a Municipal Broadband feasibility study to see if the City could provide this service to residents. Yes 400 is small, but these are students who were id’ed at the onset of Covid as having NO internet access at home
- Mark Keaney (@MarkKeaney2pt0) reported fromMarblehead, Massachusetts
@Xfinity help. Your service awful. 4 days. Countless hours on hold. The same answer - we’ll reset your cable. We’ve had crappy pixelated reception for weeks. Help me NOT CUT THE CORD!!!!!
- nope (@dont_date_me) reported fromBoston, Massachusetts
well, the @Xfinity @comcast help page is still “loading” a full 29 HOURS since i first tried to access it to cancel my account before moving. bravo, @Xfinity, you are truly committed to making your customers suffer. really the cherry on top of trying to move during a pandemic.
- Mark Keaney (@MarkKeaney2pt0) reported fromMarblehead, Massachusetts
@Xfinity your service has GONE TO ****. Multiple resets. Hours on hold. 4 new boxes. I can’t wait to #CutTheCord @netflix @hulu @AppleTV SAVE US FROM THE 90s
- WhereverIWonder (@greenREVkt) reported fromWeymouth Landing, Massachusetts
@Xfinity I just got a new modem. Still the same issues
- Skip Bensley (@SkipBensley) reported fromSalem, Massachusetts
@comcastcares A technician was here and he ruined my service
- Jurphy (@Jurphy617) reported fromBoston, Massachusetts
@Xfinity @comcast But go figure the Internet still works and all I keep saying is they are updating their boxes but now they are trying to say it’s the bill 40 minutes on the phone with a promise they would never shot anybody off during times like these and yet here we are
- nope (@dont_date_me) reported fromCambridge, Massachusetts
interesting that the only link that doesn’t work on the @nationalgridus web portal is the “stop service” link... come on guys, i’m already moving in a pandemic. please don’t be like @comcast
- Alexandra Makarewicz (@MomoftheMaks) reported fromSaugus, Massachusetts
@comcast @comcastcares worst cable provider!!!! Your a joke n you rip people off. #comcastdoesntcare #worstcable
- Alexandra Makarewicz (@MomoftheMaks) reported fromWakefield Junction, Massachusetts
@Xfinity leaving after decades of being a customer. #comcastdoesntcare
- Maddie Yardley (@maddieyardley) reported fromNewton, Massachusetts
Plz tell me why my internet has never been worse after purchasing the @Xfinity WiFi extenders
- Lauren Pespisa (@SplendidSpoon) reported fromBrookline, Massachusetts
I have debugged more bizarre internet issues since the pandemic than I could have imagined. @Comcast should hire me when my unemployment runs out.
- Sarah 💜 (@UploadThe100) reported fromQuincy, Massachusetts
I just got my iced coffee for free because I had to wait .03 seconds for him to ring me up b/c he was on the phone trying to calm his mother down about Comcast having to go over their house to help with something. Dude! It’s fine!! Take care of your mother!
- Dave Hunter (@hypnocoach183) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
@MSNBC Please resolve your chronic broadcast issues. Constant audio and video freezing and interruptions. At times it renders you unwatchable. I'm a @Xfinity customer and it's only happening on @MSNBC. Enough of this garbage!
- Jurphy (@Jurphy617) reported fromBoston, Massachusetts
The rep then said she can’t do that because we didn’t pay the bill. Worst customer svc ever Not to mention they are liars about not shutting off service. Over an oversight which was paid immediately upon noticing @comcast @Xfinity & all the rep said was sorry but won’t turn it on
- Skip Bensley (@SkipBensley) reported fromSalem, Massachusetts
@comcastcares internet down again slow as molasses wth!
- dave617 (@dave617_) reported fromRevere, Massachusetts
@Xfinity @comcastcares tell me why I have spent 40+ hours of my time, spoken to 25+ different agents, created over 5 tickets over the time period of 2 months to resolve international call fraud on my account...AND IT IS STILL NOT RESOLVED! Instead #xfinity shut off my service.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- KEYLLEVEN🖤🔑 (@FutureKeyChris) reported
Gettin sick and tired of Xfinity doing maintenance, the bill too much for this **** to be turning off 😐
- Gaius van Brainworms (@the42ndplatypus) reported
@inflictedorgan Oh yeah, I've had the same problem. Heard so many people complain I thought maybe it was more than the ISP but I forgot that the United States consists solely of AT&T's and Comcast's empires so a crapton of people have Comcast.
- Tribal Chief of Icecrown (@PrinceArthasLK) reported
@AbbottudeEra If you have a PS4, Google play or ITunes. Also if you have XFinity cable service.
- Randy Mendez (@OldManRendo) reported
"Why does Comcast get to be so ******?!"I'd like to think my soaring rhetoric radicalized my child against ****** corporations, but I've got nothing on our spotty internet service.
- FancySmancy ✨🧡 (@FancyMommyTingz) reported
@Xfinity why is my WiFi not working at 3:26 am?!? Now my rain sounds stopped on YouTube
- Raymond L. Wright (@rubioblack) reported
@Xfinity I'm trying to get in contact with customer service in regards to missing purchases on my account.
- Ron K.O. Artist Stuart (@Jinnforlife) reported
@Xfinity THANK YOU VERY MUCH YOUR SERVICE IS TRASH. CUTTING OUT WHILE I'M WORKING!!!!
- Bryan Wayne (@mrhappybw) reported
With The Masters and the finish of the Xfinity race Sunday I pulled in $177 off $3.68 of bets. Not bad.
- Johnnybelinda1 (@JohnnyBelinda1) reported
@comcast You are a huge corporation I am 1 minute from canceling, this so called woked doesn't work for me
- Dania🌙 (@Pimpp__Daddyy) reported
Bruh we switched to Comcast for some dumb *** reason and I’ve never had more problems w WiFi
