The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 627 |
| Houston, TX | 356 |
| Washington, D.C., DC | 257 |
| Philadelphia, PA | 246 |
| Seattle, WA | 245 |
| Atlanta, GA | 204 |
| Salt Lake City, UT | 195 |
| Denver, CO | 194 |
| Sacramento, CA | 152 |
| San Francisco, CA | 140 |
| Detroit, MI | 136 |
| Indianapolis, IN | 133 |
| Miami, FL | 129 |
| Orlando, FL | 126 |
| Minneapolis, MN | 119 |
| Brooklyn, NY | 108 |
| Portland, OR | 105 |
| Boston, MA | 105 |
| Jacksonville, FL | 89 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 81 |
| Baltimore, MD | 71 |
| New York City, NY | 65 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| San Jose, CA | 48 |
| Nashville, TN | 48 |
| Tacoma, WA | 43 |
| Charlotte, NC | 39 |
| Littleton, CO | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
KEYLLEVEN🖤🔑 (@FutureKeyChris) reported Gettin sick and tired of Xfinity doing maintenance, the bill too much for this **** to be turning off 😐
- Gaius van Brainworms (@the42ndplatypus) reported
@inflictedorgan Oh yeah, I've had the same problem. Heard so many people complain I thought maybe it was more than the ISP but I forgot that the United States consists solely of AT&T's and Comcast's empires so a crapton of people have Comcast.
- Tribal Chief of Icecrown (@PrinceArthasLK) reported
@AbbottudeEra If you have a PS4, Google play or ITunes. Also if you have XFinity cable service.
- Randy Mendez (@OldManRendo) reported
"Why does Comcast get to be so ******?!"I'd like to think my soaring rhetoric radicalized my child against ****** corporations, but I've got nothing on our spotty internet service.
- FancySmancy ✨🧡 (@FancyMommyTingz) reported
@Xfinity why is my WiFi not working at 3:26 am?!? Now my rain sounds stopped on YouTube
- Raymond L. Wright (@rubioblack) reported
@Xfinity I'm trying to get in contact with customer service in regards to missing purchases on my account.
- Ron K.O. Artist Stuart (@Jinnforlife) reported
@Xfinity THANK YOU VERY MUCH YOUR SERVICE IS TRASH. CUTTING OUT WHILE I'M WORKING!!!!
- Bryan Wayne (@mrhappybw) reported
With The Masters and the finish of the Xfinity race Sunday I pulled in $177 off $3.68 of bets. Not bad.
- Johnnybelinda1 (@JohnnyBelinda1) reported
@comcast You are a huge corporation I am 1 minute from canceling, this so called woked doesn't work for me
- Dania🌙 (@Pimpp__Daddyy) reported
Bruh we switched to Comcast for some dumb *** reason and I’ve never had more problems w WiFi
- johnharvey195213@gmail.com (@aristotle_is_ok) reported
@DaveGillick @ComcastWA @comcastcares Me too Dave. I checked OOKLA twie just now. 2.0 down 1.6 upload. I just signed up last month for "FlexPlan" Is THIS b/c of THAT? I use own modem & router. I paid for 100Mbps last 5 yrs, and generally never had a problem until now. Any thoughts?
- Chris Bellis (@chrisfwin) reported
@saradietschy Spectrum infrastructure is trash too. Their pings when I lived in Florida averaged over 35ms to backbone data-centers. I get 5ms here in Seattle now with Comcast (but garbage upload speeds)
- 🖤 (@MiaCakess) reported
& I’m getting on Xfinity *** about my internet service !! This here is some bullsh*t.
- lalonie (@SLAYLONIE) reported
Can i use someone’s login LOL I’m at an Airbnb and their wifi isn’t working and I’m working on a project and there’s a xfinity hotspot but it says i can only account if i have their yearly plan 😩😩😩😩😩😩
- Richm.nyc (@NycRichm) reported
@comcastcares no tv no Internet at Arlington Virginia... provide me a refund/credit for outage... unacceptable, these are nearly utilities...#EpicFail #comcastoutage
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